![]() ![]() Their customer service is open 24 hours per day, 7 days per week. You can contact Smart Communication Customer Care if you have questions or need assistance.However, you can continue to use regular physical mail as well as electronic messaging. Electronic messages are delivered much more quickly than traditional paper mail to the correctional facility. Once you have purchased message credits, you can send and receive electronic messages and photographs.Current Costs for services are as follows:.You must ensure the Inmate’s name and jail number are specified on the money order. You can send a money order to Smart Communications Deposit Center at P.O.You can do so online through your account or.There are two ways to add funds to the account: You can also transfer credits to your contacts so they can easily respond to your messages. You can purchase as many credits as you like and use them any time. You must deposit funds in order to use the different communication options. ![]() Inmate must approve the request before you can start communicating with them. Once you have established the account, you will be able to search for inmates to connect with and send them a request.You will be sent an e-mail to verify and activate your account. You will be asked to create a username and password to identify your account along with some basic contact information. A photo ID will be required to create an account. Please see information below on how to create an account. Please reference this site for future updates on expansion of this program to other facilities/inmates. To reiterate, only inmates at the Female Detention Center will be able to use this new process for now effective November 1, 2023. Regular and legal mail will continue to be mailed to the jail for now.Īs the required equipment is installed in each facility, this new feature will become available to the inmates housed within all areas of the jail. Effective November 1, 2023, Inmates at the Female Detention Center will be able to communicate via email messaging and will also be able to receive photographs electronically. There will be a phased in approach of different components of the system and a phased in approach in providing the services to the inmate population based on facility. Physical mail will eventually be sent to an offsite location and electronically delivered. based, call center, who can answer questions related to your account or orders.Orange County Corrections has partnered with Smart Communications to implement new digital communication options for the inmate population. ![]() ICare provides a secure, convenient platform to order your care package. The platform is supported by our live, U.S. Throughout the year, there are limited time offers and seasonal promotions you can take advantage of, which deliver new products and flavors to keep the variety exciting. You are likely to hear about them from your loved one and can sign up to receive emails or text messages about our latest products and best-sellers at a specific location. We understand the importance of a great snacking experience in this environment, so our focus is to provide a wide selection of familiar, brand name products and great-tasting foods that offer the comfort of home. Our offering features a wide range of items and price points so there is something for everyone and every budget. ICare is a powerful tool for justice-involved individuals to remain connected to their family and friends. A support system has been shown to help improve outcomes when incarcerated individuals return to the community and iCare is here to help. ![]()
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